From November 5th to 8th, the 10th International Operational Excellence Conference hosted by the Jiangsu Representative Office of the International Association for Operational Excellence (Singapore) was held in Suzhou. Mr. Ding Wei, CEO of Hengjie Group, was invited to attend the conference as a member of the presidium of the conference. Various important agendas, including the launching ceremony of the conference, sharing the wisdom of victory in the Leaders Forum-Roundtable Dialogue, and winning the Golden Bell Award from this conference.
Wise travels a thousand miles, the most valuable thing is persistence
Since its establishment in 2010, the International Association for Operational Excellence has grown from an interest group of a few people to an international organization with more than 4,000 ecological enterprises and broad influence. Over the past ten years, the association has always adhered to the public welfare mission and continued to promote and practice the concept of operational excellence.
Taking the opportunity of the 10th anniversary event, the International Association for Operational Excellence specially awarded the Golden Bell Award to Mr. Ding Wei to express recognition and respect for Mr. Ding Wei’s long-term contributions in promoting the work of the association and industrial innovation and development.
"Social satisfaction" is a very important item among the "four satisfactions" advocated and practiced by Hengjie. Mr. Ding Wei said that participating in public welfare organizations and activities such as the International Association for Operational Excellence, communicating with people from all walks of life, and sharing their own experiences is very valuable. It can promote companies to continuously improve their operational levels and better promote the healthy and rapid development of the industry.
Through VUCA, innovate and outsmart
The next ten years will be a critical period for the transformation and upgrading of China's manufacturing industry. In the next ten years, it will also face various uncertainties and challenges. In the roundtable dialogue, the most important part of the Operation Excellence Conference - the Leaders Forum, Mr. Ding Wei and people from Guests from CCID Research Institute, SMC and Stanley shared Hengjie's "smart" approach to victory on how to overcome VUCA and win the battle for the future.
Mr. Ding Wei said that China's sanitary ware market has considerable space, and for Hengjie, it has ample potential and broad space; facing various challenges in the VUCA situation, it is wise for manufacturing companies to grasp the essence and invest in "infrastructure" move.
As far as specific implementation is concerned, in the process of marching towards the goal of "China's No. 1 sanitary ware brand", Hengjie will make full use of two starting points: First, it must conduct in-depth research and development, quality, service and other basic work. We must work tirelessly to continuously improve product capabilities to better meet user needs; secondly, in the VUCA era where there are no ready-made solutions, we cannot rely on resting on our laurels and empiricism, but must cultivate, recruit, and unite on a common corporate culture and values platform. All types of innovative talents form an innovation system capable of meeting challenges and seizing opportunities.
Mr. Ding Wei emphasized that traveling through VUCA depends on human efforts - therefore, we must have the concept of creating and educating people, that is, the construction of corporate culture and values must come first. During the forum dialogue, Mr. Ding Wei also happily shared the process of taking on the new role of Hengjie. Mr. Ding Wei said that Hengjie has always advocated values to drive corporate development, and he has always advocated corporate values based on four satisfactions (customer satisfaction, employee satisfaction, shareholder satisfaction, and social satisfaction). The principles of "seven relationships" (users, society, employees, industry, etc.) coincide with each other and will be seamlessly connected with Hengjie's existing corporate cultural characteristics and fully implemented.
Persistence, focus on quality
To build a brand, you must first produce good quality and deserve the trust of consumers. In an interview with a reporter from ifeng.com, Mr. Ding Wei reviewed Hengjie’s entrepreneurial journey and believed that from the brand spirit of “persistence in heart and focus on quality”, it can be seen that Hengjie’s original intention was to provide quality that satisfies consumers. Put experience needs first. In the future, Hengjie will continue to maintain healthy and rapid development. From the quality of Hengjie products and services to the technological innovation of new products, we must not deviate from this original intention. In the future development of Hengjie, it is even more necessary to uphold this spirit and help realize various quality bathroom lifestyles in a way that exceeds consumer expectations.
The 10th International Operational Excellence Conference is not only a platform for industry leaders to share, but also a feast for the exchange of ideas on operational excellence. The in-depth exchanges and discussions among the elites from foreign affairs, industry, academia and research at the scene provided reference perspectives and coping methods for dealing with the uncertain VUCA “new normal”.
In the face of rapid changes in the external environment and technological updates, companies need to find a new balance between changes and stability in external operations and internal management to achieve longevity.
Over the past 22 years, the insistence on the brand spirit of "Persistence, Focus on Quality" has made Hengjie a leading sanitary ware manufacturer.The representative of new domestic brands; looking to the future, Hengjie will continue to understand and meet consumer needs, focus on the construction of innovative systems, travel through VUCA, and outsmart the next decade!
